Last Updated: June 23, 2025
These policies apply to Vecur Commerce Group and its subsidiaries, DBAs, affiliated brands, product lines, websites, service divisions, wholesale operations, partner programs, fulfillment services, and marketplace growth services.
Returns & Refund Policy
Return eligibility, restocking fees, return shipping, inspection requirements, and refund timing depend on product category, brand rules, order type, condition of goods, and whether the purchase was wholesale, marketplace, fulfillment-client, or direct.
Return processing may include receiving, inspection, restocking, quarantine, refurbishment, disposal, replacement, or reporting.
Some products may be non-returnable due to size, customization, hazmat classification, supplier restrictions, or hygiene requirements.
Contact [email protected] before initiating a return. Approved returns must follow provided instructions.
See our Fulfillment Services Terms for fulfillment return handling.